Terms and Conditions

Effective Date: 14 May 2026

Welcome to Know My Stack. These Terms and Conditions govern your use of the website and services provided by Roott One Ltd (“we”, “us”, “our”).

By accessing or using the website, platform, dashboards, reports, integrations, or services provided through Know My Stack, you agree to these Terms.

1. About Know My Stack

Know My Stack is a SaaS intelligence and reporting platform designed to help founders and businesses better understand their software products, operational metrics, integrations, and business performance through simplified dashboards, AI-generated insights, summaries, and related services.

2. Company Information

Operator: Roott One Ltd
Website: www.knowmystack.pro
Contact Email: team@roott.one

3. Eligibility

You must be at least 18 years old and legally capable of entering into binding agreements to use this website and its services.

By using the platform, you confirm that:

  • You have authority to connect any third-party accounts or services
  • Information you provide is accurate
  • You will use the platform lawfully

4. Services Provided

Know My Stack may include:

  • SaaS analytics summaries
  • AI-generated owner reports
  • Business health dashboards
  • Integration services
  • Founder/developer alignment tools
  • Notifications and reporting
  • Beta and experimental features

We may update, modify, suspend, or remove features at any time without liability.

5. User Accounts

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activity under your account
  • Ensuring connected integrations are authorised by you

We reserve the right to suspend or terminate accounts suspected of misuse, abuse, fraud, or unlawful activity.

6. Payments and Subscriptions

Some services may require paid subscriptions.

By subscribing, you agree that:

  • Fees are billed in advance
  • Subscription pricing may change with notice
  • Trials may automatically convert into paid subscriptions unless cancelled before renewal
  • Payments are non-refundable unless required by law

Failure to pay may result in suspension or termination of access.

7. AI-Generated Insights Disclaimer

Know My Stack may provide AI-generated summaries, recommendations, interpretations, or operational guidance.

These outputs are provided for informational purposes only and:

  • May contain inaccuracies
  • Should not be relied upon as legal, financial, investment, tax, or professional advice
  • Should be independently reviewed before making business decisions

You remain fully responsible for decisions made using the platform.

8. Third-Party Integrations

The platform may integrate with third-party services such as analytics tools, payment processors, CRM systems, cloud providers, or communication platforms.

We are not responsible for:

  • Third-party outages
  • Data inaccuracies from external services
  • Changes made by third-party providers
  • Security or privacy practices of external platforms

Your use of those services remains subject to their own terms and policies.

9. Intellectual Property

All branding, software, designs, content, workflows, reports, dashboards, and intellectual property relating to Know My Stack remain the property of Roott One Ltd unless otherwise stated.

You may not:

  • Copy or resell the platform
  • Reverse engineer the software
  • Reproduce branding or materials without permission
  • Use the service to create competing products

10. User Content

You retain ownership of data and content you upload.

By using the platform, you grant Roott One Ltd a limited licence to process, store, analyse, and display your content solely for the purpose of operating and improving the service.

You confirm you have rights to any data uploaded or connected.

11. Acceptable Use

You agree not to:

  • Use the platform unlawfully
  • Attempt unauthorised access
  • Upload malicious code
  • Interfere with platform performance
  • Abuse APIs or integrations
  • Use the service for spam or fraudulent activity

We may suspend accounts violating these terms.

12. Availability

We aim to provide reliable uptime but do not guarantee uninterrupted availability.

The platform may occasionally experience:

  • Maintenance downtime
  • Service interruptions
  • Technical issues
  • Integration failures

Services are provided on an “as available” basis.

13. Limitation of Liability

To the maximum extent permitted by law, Roott One Ltd shall not be liable for:

  • Indirect or consequential losses
  • Loss of revenue or profits
  • Data loss
  • Business interruption
  • Decisions made using AI-generated outputs
  • Third-party integration failures

Our total liability relating to the service shall not exceed the amount paid by you to us within the previous 12 months.

14. Termination

You may stop using the platform at any time.

We may suspend or terminate access where:

  • Terms are breached
  • Payment obligations are unmet
  • Use presents legal, operational, or security risks

Termination does not remove outstanding payment obligations.

15. Privacy

Your use of the platform is also governed by our Privacy Policy.

We aim to handle user data responsibly and in accordance with applicable UK data protection laws.

16. Changes to These Terms

We may update these Terms periodically.

Updated versions will be posted on the website with a revised effective date. Continued use of the platform constitutes acceptance of updated Terms.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

18. Contact

For questions regarding these Terms and Conditions, contact:

Roott One Ltd
Email: team@roott.one
Website: Know My Stack