Privacy Policy
Effective Date: 14 May 2026
This Privacy Policy explains how Roott One Ltd (“we”, “us”, “our”) collects, uses, stores, and protects information when you use Know My Stack (“the Platform”).
By using the Platform, you agree to the practices described in this Privacy Policy.
1. Who We Are
Company: Roott One Ltd
Website: Know My Stack
Contact Email: team@roott.one
2. Information We Collect
We may collect and process the following information:
Information You Provide
Name
Email address
Company information
Billing information
Account login details
Messages, uploads, or onboarding responses
Information connected through integrations
Automatically Collected Information
IP address
Browser type and device information
Usage data and analytics
Session and activity information
Cookies and tracking technologies
Third-Party Integration Data
Where you connect external services, we may access authorised information from platforms such as:
Analytics tools
Payment systems
SaaS platforms
CRM systems
Communication tools
Cloud services
We only access information necessary to provide platform functionality.
3. How We Use Your Information
We may use your information to:
Provide and operate the platform
Generate reports, dashboards, and AI summaries
Improve user experience and platform performance
Process subscriptions and payments
Respond to support requests
Send service-related communications
Monitor security and prevent fraud
Develop new features and improvements
Comply with legal obligations
4. AI and Automated Processing
Know My Stack may use artificial intelligence and automated systems to analyse information and generate insights, summaries, recommendations, or alerts.
These systems may process:
Usage activity
Connected platform data
Uploaded information
Business metrics and operational information
AI-generated outputs are automated and may not always be accurate.
5. Legal Basis for Processing (UK GDPR)
We process personal data under one or more of the following legal bases:
Performance of a contract
Legitimate interests
Consent
Legal obligations
6. Sharing Your Information
We do not sell your personal information.
We may share data with trusted service providers involved in operating the platform, including:
Hosting providers
Analytics providers
Payment processors
Cloud infrastructure services
AI and automation providers
Customer support systems
These providers only process data on our behalf where required.
We may also disclose information:
Where legally required
To protect our rights or security
In connection with a business sale, merger, or restructuring
7. Data Retention
We retain information only as long as reasonably necessary to:
Provide the service
Meet legal and accounting obligations
Resolve disputes
Maintain security and fraud prevention
You may request deletion of your account and associated personal data, subject to legal or operational retention requirements.
8. Data Security
We take reasonable technical and organisational measures to protect your information.
However, no online platform or transmission method can be guaranteed completely secure. Use of the Platform is at your own risk.
9. International Data Transfers
Some service providers may process data outside the United Kingdom.
Where applicable, we aim to use providers with appropriate safeguards and protections for international data transfers.
10. Your Rights
Depending on your location and applicable law, you may have rights to:
Access your personal data
Correct inaccurate data
Request deletion
Restrict or object to processing
Withdraw consent
Request portability of your information
To exercise these rights, contact: team@roott.one
11. Cookies and Tracking
We may use cookies and similar technologies to:
Improve functionality
Analyse traffic and usage
Remember preferences
Support marketing and analytics
You can manage cookie preferences through your browser settings.
12. Third-Party Services
The Platform may contain integrations or links to third-party services and websites.
We are not responsible for the privacy practices, security, or content of external services.
Users should review third-party privacy policies independently.
13. Children’s Privacy
Know My Stack is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Updated versions will be posted on the website with a revised effective date.
Continued use of the Platform after updates constitutes acceptance of the revised policy.
15. Contact
For privacy-related questions or requests, contact:
Roott One Ltd
Email: team@roott.one
Website: Know My Stack
